FAQ
Shipping Time and Delivery Expectations
Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 1-2 days. Occasionally, there might be unexpected delays. Generally, you can expect to receive your product within 4-7 days. If a longer shipping time is anticipated, it will be clearly noted on the product page. We take pride in offering some of the fastest processing and shipping times in our industry, along with top-tier customer service. For more details, please refer to our Shipping Policy.
Payment Options
We accept a wide range of payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diner's Club) and digital wallets like Apple Pay, Google Pay and Shop Pay. For more details, please refer to our Payment Options Policy.
Return Policy
We offer a 30-Day Money Back Guarantee on all items. For more details, please refer to our comprehensive 30-Day Return Policy located here.
Cancellation Policy
Orders can be canceled for a full refund before they have been shipped. To cancel, please contact us immediately at support@thesimplestate.com. Orders that have already been shipped will fall under our 30-Day Return Policy. For more details, please refer to our Order Cancellation Policy.
The Simple State
Phone: +1 302 337 5172
Email: support@thesimplestate.com
Website: https://thesimplestate.com/
Business Hours: Monday - Saturday: 8AM - 7PM EST Sunday: 9AM - 6PM EST
Address: 1521 Concord Pike, Ste 301 #347, Wilmington, DE 19803