Billing Terms and Conditions
Here's your Billing Terms and Conditions with all your business information incorporated:
Billing Terms and Conditions
Effective Date: October 8, 2025
1. Introduction
These Billing Terms and Conditions ("Terms") govern how you pay The Simple State ("we," "us," or "our") for products and services. By buying products or using our services, you agree to these Terms.
2. Payment Details
Pricing and Currency
Currency: All prices are listed in US Dollars ($) and may change without prior notice.
Taxes: Prices do not include any taxes, duties, or other charges that may apply, unless we specifically state otherwise.
Accepted Payment Methods
We accept the following:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
- Express Checkout: Apple Pay, Google Pay, and Shop Pay.
Payment Due Date
- One-Time Purchases: Payment is due upon checkout.
- Subscription Services: Payment is due on the first day of each billing cycle.
3. Invoicing and Disputed Charges
Invoices: Invoices are issued upon order completion and sent electronically via email to the address you provide.
Your Responsibility: You must ensure that all billing information is accurate and up-to-date.
Disputing a Charge
If you dispute any charge on an invoice, you must notify us in writing within 15 days of the invoice date. Send your dispute to support@thesimplestate.com and include the invoice number and details of the issue. We will investigate and resolve the dispute quickly.
4. Refunds and Errors
Refunds: Refunds and credits are handled according to our Refund Policy.
Processing Time: Approved refunds are processed to your original payment method within 14 days.
Billing Errors
If we find a billing error:
- Overcharges: If you were overcharged, we will refund or credit the amount immediately.
- Undercharges: If you were undercharged, we will send you an invoice for the outstanding amount.
5. Security and Data
Data Protection: All payment information is handled securely and follows industry standards.
Processor: We use Shopify Payments to process payments. We do not store your credit card details on our servers.
Encryption: All transactions are secured using Secure Socket Layer (SSL) encryption.
6. Taxes and Liability
Taxes
You are responsible for all applicable taxes related to your purchase, including sales tax. If you are tax-exempt, you must provide a valid exemption certificate when you purchase.
Limitation of Liability
We are not liable for any indirect or special damages related to these Terms. Our maximum liability for any claim under these Terms is limited to the amount you paid for the services in the six months before the event that caused the claim.
7. Legal Details
Governing Law: These Terms are governed by the laws of the State of Delaware.
Jurisdiction: Any legal action related to these Terms will be handled in the courts located in Delaware.
8. Changes to These Terms
We can modify these Billing Terms and Conditions at any time. Changes will take effect as soon as we post the updated Terms on thesimplestate.com. Your continued use of our services means you accept the new Terms.
9. Contact and Agreement
Contact Information
For any questions about your billing, please contact us:
Company Name: The Simple State
Website: https://thesimplestate.com/
Phone: +1 302 337 5172
Email: support@thesimplestate.com
Address: 1521 Concord Pike, Ste 301 #347, Wilmington, DE 19803
Business Hours: Monday - Saturday: 8AM - 7PM EST Sunday: 9AM - 6PM EST
Entire Agreement
These Billing Terms, along with our Terms of Service and Privacy Policy, form the complete agreement between you and The Simple State regarding billing matters.
By using our services, you confirm you have read, understood, and agreed to these Billing Terms and Conditions.